I presented my findings to the communication department's proseminar on research that faculty and graduate students participate in. Interestingly enough, the one idea that people seem to be latching on is the fact that the participants in my study created a secondary channel of communication when they were instructed by those in authority that discussion should be ended. I didn't see the importance of this until one of the professors that I was presenting my preliminary findings to asked the question,"Why did they continue? If the power structure and those in authority deemed the discussion irrelevant, why did they continue the conversation? If you can answer this question you will come away with a really important insight."
Thinking this through, and looking back at the data, the reason was that the group wanted to understand what their group members where doing because all the group members had a vested interest in the document they were writing. They all felt a sense of ownership of the document, but more so, that document would be the basis of their future work. Their work would reflect on them, in some cases within their department, in others, within the organization, and, still with others, in their profession. I think I need look further into the Social Identity theory and what the communication and learning implications are to groups continuing the dialog, even after they appear to be finished or they have been told to finish their discussion.
Another factor that came up was the implication of different understanding of design on organizational learning. I need to articulate better what the differences in "design" understanding is, how it affects communication and group learning, and perhaps even how different designs from different professions, departments, and organizations impact training, group documentation, and the creation of shared mental models. I have a feeling also that these differences in "design" are at the heart of the differences in "genres". "Design" can be defined as the way in which different people organize information and "knowledge", either through processes or product (genres). Therefore, can "design" be used for training?
- V Yonkers
- Education, the knowledge society, the global market all connected through technology and cross-cultural communication skills are I am all about. I hope through this blog to both guide others and travel myself across disciplines, borders, theories, languages, and cultures in order to create connections to knowledge around the world. I teach at the University level in the areas of Business, Language, Communication, and Technology.