About Me

Education, the knowledge society, the global market all connected through technology and cross-cultural communication skills are I am all about. I hope through this blog to both guide others and travel myself across disciplines, borders, theories, languages, and cultures in order to create connections to knowledge around the world. I teach at the University level in the areas of Business, Language, Communication, and Technology.
Showing posts with label language. Show all posts
Showing posts with label language. Show all posts

Thursday, August 13, 2009

Some interesting turns of phrases

For the last couple of months, I have been saving some terms and phrases I found on other sites that seemed odd to me or that I had never heard (and don't really know, but could guess the meaning from the context).

All of the writers are native English speakers (although some are bilingual) so I assume the terms are used in their neck of the woods (this expression means that part of the world where they come from). What got me thinking about these different terms was an expression I used in one of my own posts: Everything is gravy. As gravy is the luxurious extra you can put on a meal, this expression means it is above and beyond the minimum; a luxury.

Below are the expressions I have collected. I have included a link to the post with the expression. If you know what these mean or the origin of these, I'd appreciate your explanations. Also, feel free to add any that maybe you find "interesting."

Karyn Romeis: Parents need to step up the oche

Michael Hanley quote of Suzanne Shaw (Ireland) All of them are at the coalface of the current economic climate and many of them use tools like LinkedIn

Karyn Romeis: Friday sees the start of the BBC Proms season. This is a series of classical music concerts held around the country which has been running for 115 years, now. (Note: this was interesting because in the US a prom is a formal dance for high school students).


Ken Allen: Your fingers will be running up and down the keyboard like little fiddler crabs

Wednesday, May 13, 2009

Sense making in language (first and second)

Ken Allen has pointed out in the past that I tend to leave rather long messages. I left the following on his blog and realized that it could stand alone as a post.

Many of us second language teachers feel that, yes, there is some difference in learning a first and second language. However, the traditional way of teaching second language was not effective because, like learning a first language, vocabulary needs context for it to be understood.

In other words, the meaning of a word with both first and second language learners is dependent on the context in which that word is learned. In first language learners and learners as a second language (those that are learning the language within the second language environment) the meaning of the word and the boundaries of that meaning are learned through experience. A child might call anything round "a ball". However, soon they discover that there are nuances in the language. "A ball" is not an orange or a circle.

Second language learners (learning in context) also have the first language to draw from. So they know that "Fruit" can describe an orange as can the name "orange" as long as they have been exposed to oranges in their own country. However, if that concept is not in their working vocabulary in their first language, then like a child just learning the language, they will learn the meaning of the words in context. I understand what a "resume" is in French from the context of use when I studied in Switzerland. I sometimes misuse it in English as we don't have an equivalent for how it is used in English. I understand the parameters of the word which would be difficult for me to articulate to someone who has not learned it in context. I learned this word much as an infant would learn this word.

The last group of language learners, learners of a language as a foreign language, only have their own understanding of a concept in their own language to work off of. Here, I would agree that they would need to have a working vocabulary based on their understanding of meaning of that word in their own context. In other words, they learn the words that they can translate directly, with the same meaning word for word.

However, learning language this way means a person is limited to only the ideas that have the same cultural meaning in both languages. This limits the language interaction between a native and non-native speaker to culturally shared values. This is why the traditional language teaching methods don't work in preparing language learners to COMMUNICATE in a foreign language.

When I taught English as a second language, we began with language learning strategies (how to learn a language) and non-verbal communication skills. We then taught commonly used phrases and had students generate their own list of vocabulary based on listening. Pronunciation was very important and these are the skills we worked on more than vocabulary building. In fact, my students were vary comfortable communicating with very few words and grammar, but good communication and pronunciation skills.

One group we were sending to the states for training was combined with groups from 6 other countries that had been trained using a more traditional method. While our group "tested" lower, they ended up translating for their fellow students and learning much more English while in the states (many returning quite fluent after 6 months training in the US). Did they have a wide variety of vocabulary and perfect grammar? No. Did they have the ability to make meaning from a situation even if they did not understand specific vocabulary? Yes.

Friday, April 3, 2009

What I learned from transcribing

As I have written before, I have been busy transcribing taped interviews for my dissertation. Interestingly enough, through the process of transcription, I have made a number of observations about language, how we interpret messages, and even perhaps, how easy it is to miscommunicate by hearing what we think rather than what another's words actually are.

These observations include:

1) There are filler words that we tend to tune out in listening. There were many times when "like", "you know", or "I mean" were in a sentence and I had to slow the tape down in order to identify those words. I knew I was missing something, but without slowing down the tape, I had trouble "hearing" the words as it seemed my mind ignored them. It makes me wonder what other things I don't hear in conversation for the same reason.

2) I just finished transcribing a tape which I found was extremely difficult. The person who was talking placed words such as adverbs (really, very, actually) in odd places. As a result, I found myself lost at times, trying to understand the meaning of the sentence. I remembered how tiring this interview was and thought it was because there was very little interaction between myself and this person (which was an accurate perception after completing the transcription). Now, however, I feel it was the non-traditional use of word placement that was difficult to follow.

3) I found often that I would type those words that seemed to make sense to me rather than really hear the words. As a result, those who spoke the same way I do were the easiest to transcribe. In other words, I often anticipated and filled in words rather than truely listening to the speaker. I wonder how often we do this which then leads to miscommunication (but I thought you said...). The transcription has made me more aware of my listening skills (which others have told me are good, but obviously can be improved).

4) I have always had trouble listening and writing at the same time. I was always a person who took very brief notes if at all. I could usually remember what was said. However, I realized that I missed a lot of information from the interview because I focused on certain concepts. Even stopping to take general notes made me miss some important things being said. I believe that taping lectures might be more effective for some students and note-taking might be more of a hinderance than helpful.

5) People who work together closely do begin to use similiar terms. But in distributed groups, these terms might be understood differently. In exploring this in my interviews, I was surprised how those who worked in immediate proximately had almost the same definiation to the word, but those who worked within the group but a different office differed in the meaning of the words they were asked to define.

Thursday, December 4, 2008

Language and Knowledge

In a recent post by Ken Allen, I commented

"...literacy is more than the language. Governments and certain societies want to control language, but it has a deeper goal. What they want to control is the knowledge, the means of communication, and the structures that are behind the language, imposing their ideas through the restriction of language."


Ken then challenged me to come up with an example of what I meant by controlling knowledge through language. I came up with the example of using the passive voice in American English. In the States, we are taught in schools not to use the passive voice (The paper was handed in). In the passive voice, there is no action agent unless the speaker (or writer) puts it in (The paper was handed in by the student).

How does this affect knowledge creation? By requiring that there is an agent for action, the language is reinforcing the American cultural value of the belief that man has control over every thing (even nature). An extension of this is that every idea is tied to a specific person (thus the obsession with identifying plagiarism in schools and identifying owners of "intellectual property." In other cultures, ideas might be considered communal or community owned. But in American English, we have a language based mechanism that helps to reinforce that every idea comes from an individual (the active voice preference).

However, American English and English in general is much more flexible and less constrictive in limiting ideas. An English speaker can (and often does) make up, borrow, or modify words when there is no word or expression that fits a specific idea. Simply look at the tech words that have come into use in the last 5 years (to google something, wiki, social software, texting, just to name a few).

I am more familiar with the control of ideas for francophones. In the '80's and 90's there was a big controversy over the use of "le marketing" over "publicite". This had more to do with the fear that American marketing practices might take hold in the French organizations. However, rather than letting a French version of marketing evolve (so that le marketing was not the same as marketing in English), companies were fined for using the word, but did not necessarily create their own form of the concept. There was a gap in expressing what they were doing. Now, I am not saying that this influenced the direction the French marketing departments took on. However, the fact is that English became a language of choice for many multinationals companies, because French was not allowed to evolve naturally. The action did not control French ideas so they maintained their "Frenchness" but rather encouraged those that worked with French businesses to use another language.


Tuesday, November 11, 2008

Lost in translation

Janet Clarey had an interesting post about translating educational material. It actually reminded me of when I working on a project in Hungary in 1990-92. Our project came in just as Hungary was transitioning from a communist, centrally planned market to a more free market (I hesitate to say Capitalist, as it has many connotations that are not necessarily positive) economy.

As a normal course of work, we were asked by our funding agencies to conduct an evaluation at the end of our management and business training courses (workshops or one week intensive courses geared towards people that wanted to start their own business). One of the questions we asked was, "Are there any other programs you would like us to offer?" We had an outstanding translator on staff, but we also back translated the questionnaire to ensure the questions asked were what we intended. Everything looked fine, so we started using the quesionnaire.

I remember our Hungarian Director contacting us after the first set of questionnaires were used warning us that we weren't going to be happy with the results. When we started looking through the answers, we contacted our center to find out if we had the correct translations. Yep, now we understood his warning.

It seemed that Hungarians did not know how to answer our open ended question of what they wanted us to offer because they had never been asked. In a centrally planned economy, all decisions are made by authorities who analyze the environment, then make decisions based on government priorities, resources, and population needs. The answers we received on our question ranged from, "My brother in law needs $5000" to "we need to change the laws in how we do banking" to "how do I get a visa to live in the US?".

Lessons from our translation mess

We learned that we had to teach our students how to ask for what they needed. We also needed to realize that they would give us "feedback" in a different form than we were used to.

What Janet is really talking about in her post is the differences in rhetorical style, epistomologies (perception of what IS knowledge and beliefs in knowledge), and the cultural basis of learning. I tell my classes in international business/communication that you can tell what is important in terms of manners and basic knowledge by looking at what a learner in the lower primary grades learns. Think of how hard it is to unlearn "facts" you might have learned in first or second grade (when you were 7 or 8). We also learned the social conventions for schooling, what was the correct way to do a test, for example, turn taking, and how to interact with the teacher.

In a virtual classroom, students come in with these cultural assumptions (the teacher knows everything, the teacher is a guide that may not know everything, we need to do only what the teacher tells us to do, we are our own best teacher). So to update Janet's list (the university of Utah list she outlined) I would include the following questions to ask about the targetted students (this is based on research I did a few years back on replicating business programs in emerging economies)


1) what is the theoretical basis of knowledge for that educational system;
2) what is the perceived role of the teacher;
3) what are the expected responsibilities of the student in the learning process;
4) what is the perception of “business education” within the educational system;
5) what are the learning conventions used by the student;
6) what are the institutional constraints (language, student selection, business resources).

Thursday, October 23, 2008

Contextualizing tools

I have been participating in the Work Literacy Learning Project. This week they are looking at RSS and aggregators. This has been a challenge to me as I had a totally different idea as to what RSS aggregators were. In fact, I had been using one for a while (iGoogle) but did not know it.

Michele Martin gave a very good explanation of RSS and aggregators, much better than I had read in the past. Most just give you as literal definition of RSS (Real Simple Syndication) and don't really explain how it is used or examples of how and RSS is used by readers or bloggers/podcasters.

Michele explained it this way
First, we're talking about two different things here--subscribing to feeds from
other sources and creating feeds for your own blog. Let's start with subscribing
to and reading feeds.When you click on the RSS ("squiggly") icon on a blog's
page, that's going to give you the feed for that particular blog. You're right
that there's often more than one option, like "Atom" or "RSS 1.0." These are
just different feed formats and most readers can support all of them, so it
doesn't really matter which you choose. To be able to read the feed you find on
a blog, you would paste it into your feed reader--Google Reader, Netvibes,
Bloglines, etc. In Netvibes, you can create individual tabs to organize your
feeds, so in my case, I have Learning, Technology, etc. as individual tabs and
then the associated blogs I read are contained in those tabs.Now Feedburner is
what you use to set up a feed for your own blog and to do things like provide
people with an option to get an email subscription, etc. It's also how you can
tell how many people have subscribed to your feed. For the most part, you want
to encourage people to sign up for your feed, as it's more likely that they will
read it if they are getting the content pushed to them every day.As for
tags/labels--Google reader lets you use tags to organize and share--the concept
is similar to Delicious tagging where you can use any words you want as tags. I
don't use Google Reader, so wonder how others might use the tagging feature.
Also not sure if Bloglines has that or not.
As part of the course on new learning tools, I have participated in the French Speaking Forum, which has also given me new insight into the use of aggregators. Stephane Wattier made the distinction between the aggregators and "annuaires", which is just a directory of links. I am not sure that we make the same distinction on the anglo web or if there is a difference in the French and Anglo system.

Learning in Context

This experience has reinforced my belief that some people (like myself) just learn better when they are in the context than in a more traditional training room or classroom. Interestingly enough, I was never able to do well in languages within the classroom, but speaking and communicating in a foreign language came easy when I was in the context.

I find for example, that my French (which had gotten a bit rusty) has improved. I thought perhaps that the terms used for technology would make it difficult for me to participate in this forum. However, learning the terms in context not only gives me an understanding of the language, it also has given me an understanding of the tools themselves and how they are used in the culture.

We can extend this to using tools in the context of this course. A very well designed course, the work literacy learning project is set up in such a way that we learn within context, but also are encouraged to use the tools in our own contexts, to understand the bounderies and possibilities of the tools. I think this allows us to expand the possibilities as to how the tools can be used and the outcomes. Just like playing around with the language (which many think is set and static) can give us a new understanding of a situation or concept depending on the the context, playing around with a tool in different contexts can give us new affordances for that technology,
dependent upon the context.

Thursday, June 12, 2008

Knowledge and Meaning Making

Ken Allen had an interesting comment on a previous posting of mine.

It’s now well recognised that language is required for thinking. Students who are not well familiar with the language of a new subject find difficulty thinking in the terms of that subject. This persists until they are able to use fluently the language associated with it.

Often the language refers not just to things, but to concepts and ideas, such as the language associated with thermodynamics (which has both abstract and tangible components). So often, higher thinking skills are also required to well understand some subjects especially if they are of an abstract nature or have a significant abstract component.

What I’m positing here is that the act of putting ideas into words, whether written or spoken, in the collaborative environment forces the individual to use the language of the subject. Being pressed in this way to write puts one in a similar position to the poet who is about to create from “the world of Thou” (abstract thought) a tangible, explicit piece of written knowledge.

This actually brought back a debate I had with my dissertation committee while writing my prospectus. I included research from Katherine Nelson (1996). They took exception to this, saying that her work was based on toddlers and the development of language, period and could not really be applied to adults that already have language.

However, the results of her study indicated that language helps to mediate meaning making within an environment. As new experiences happen, toddlers are able to create symbols (language) that they can then use in making meaning. Language meaning will change with new experiences, sometimes giving new meaning to the same word or language structures, other times resulting in new language and structures as a child's current language is insufficient to explain these new experiences.

I feel the same is true with adults. This explains the role of language in communities of practice and the role of writing in learning. When communicating in written forms (i.e. wikis, project software, reports, e-mail, chat), we are pushing the boundaries of our knowledge. We are trying to find new structures and language to explain tacit knowledge, which then mediates our understanding of emerging ideas. This would be critical thinking, abstracting, and knowledge construction (as I am doing here as I blog). While I may "know" something (apprehensive knowledge), the process of communicating it also is a learning process (meta-cognitive). Perhaps this "process" or internal dialog should be called mediated knowledge.

I think we need to look more into what happens during this stage for adults in order to create more affective training programs. This includes looking at what happens to the brain when writing, how different types of writing affect this mediation, and how we make meaning in multiple contexts, especially when those we are interacting with are in different environments.