About Me

Education, the knowledge society, the global market all connected through technology and cross-cultural communication skills are I am all about. I hope through this blog to both guide others and travel myself across disciplines, borders, theories, languages, and cultures in order to create connections to knowledge around the world. I teach at the University level in the areas of Business, Language, Communication, and Technology.
Showing posts with label skills. Show all posts
Showing posts with label skills. Show all posts

Tuesday, June 3, 2008

The choice of instructional design impacts skill development

Tony Karrer commented in the previous post that the skills I identified would be difficult to "teach". However, the real question is will those skills be difficult to learn?

I think these skills will 1) need to be developed over time, and 2) need to be learned by doing (not just "taught") with support from instructors. There are many models that would be appropriate for learning these skills such as experiential learning, activity theory, cognitive apprenticeship, communities of practice, inquiry-based learning. All of these models include certain attributes.

  1. Students have an active role in their learning so they are responsible for the outcomes.
  2. The instructor is responsible for creating a realistic environment from which students learn. In a work situation, the instructor does not create the environment, but rather makes the student aware of the environment in which they are learning.
  3. The instructor helps to focus student attention on the situation (environment), identifying problems or gaps between what is known and the ultimate learning goal, supports student learning by providing resources (print, electronic, expert, learning structure) to scaffold student learning, and a combination of "doing", reflecting, analyzing, and application.
  4. Interaction between the content, the environment, peers, and experts that help the learner to see different perspectives, try out different and new skills, and provide the learner motivation to learn.
Many of the skills I outlined in the previous post require time to develop using each of these aspects of instructional design. Each of the models I mentioned are different in structure and measurement, but they each have these 4 factors that will be needed to develop skills in the future.

Monday, June 2, 2008

New skills for the workplace

Tony Karrer and Michele Martin are pleased to announce the founding of Work Literacy

This is an area that I have been working around for the past few years. In answering the questions they posed to begin this group, I began to think of the skills that new workers will need for the next decade. This is a partial list:

  1. The ability to dig for information. Many of my students comment that they have trouble finding information, yet I can go to the computer and find it in a few minutes. Why? I can scan results quickly, make connections with the information, and make new connections. Now, on top of that, I am able to save it so I can return and dig deeper when I have time.
  2. Have a flexible ability to write and speak in different registers ( informal, formal, international, local, business, social, etc...).
  3. Be able to look at the forest AND the trees and know where he or she is located. Details are important as is the big picture knowing where you fit. Organizations need to move away from the specialist and instead focus on the trainable (who can become a specialist with minimal training).
  4. The ability to think critically and ask questions. For many organizations and managers, this can be threatening. However, we need to begin to recognize that everyone is fallible. How failures or mistakes are handled are important. Therefore, we need as many eyes and ears and minds open that can help an organization stop before it gets in too deep. The culture of blame needs to be changed.
  5. Speaking of culture, knowledge workers need to understand the different ways in which knowledge can be constructed and used. One shortcoming to American business today is the assumption that we understand another culture and its intentions without trying to understand the underlying idea of "knowledge" in that culture. Relationship building is one form of knowledge, as is an understanding of the artifacts within a culture.
  6. Learning how to learn is important. However, recognizing that there will be learning throughout our lifetime is even more important. The need to learn needs to be emphasized throughout schooling and the transition into the workplace.
  7. How to make choices. Unfortunately, our educational system has not developed this skill as students are given checklists to follow. However, knowledge workers will need to be able to measure options, think through problems, analyze the situation, and make decisions as new tools allow them (and even force them) to take more responsibility for their decisions in the workplace. For example, the internet requires that they know what they are looking for and allows them to tailor their tools to optimize their work (i.e. blogs, wikis, etc...). As these tools (and managers) require more individual responsibility and choice, workers will need to understand the impact that their choices have on the individual, groups in which they work, and the organization as a whole.
  8. Finally, the ability to identify the affordances of any new technology is important. As more and more tools are introduced, workers need to know how to choose which tools and which of those tools they need to master (and spend time mastering).
This is just the beginning of the list. I am sure many have other ideas.